Conduyt Review: The AI-Native CRM That Runs Unlimited Teams at One Flat Rate

The CRM market breaks into two camps: legacy platforms that added AI features to justify pricing increases, and newer tools that started with AI and built CRM capabilities around it. Conduyt is in the second camp. The architecture treats AI agents as first-class operators of the system — not copilots that suggest actions, but agents that can execute workflows, update records, and route contacts within operator-defined action budgets. In practice, this means Conduyt combines what most teams currently run as four separate tools: a CRM (pipeline, contacts, activity timeline), an outreach platform (native SMS and email campaigns with A/B testing and send-time optimization), a workflow automation engine (visual builder, 127 trigger events, 40+ pre-built templates), and an AI agent layer (MCP server with 170+ tools, configurable safety rails). The pitch is consolidation: one platform, one authentication layer, one activity timeline per contact, one pricing line. The platform targets B2B teams in sales-heavy verticals — SaaS companies, agencies, real estate, mortgage, insurance, and automotive — where the cost of maintaining separate point solutions accumulates as both monthly spend and operational complexity.

The automation layer is the most operationally dense part of the platform. The visual workflow builder supports 127 trigger events — covering contact creation, deal stage changes, form submissions, inbound calls, campaign interactions, and API events. Real branching logic and conditional routing mean automations can fork based on contact attributes, deal values, or prior interaction history rather than just linear drip sequences. For teams without a dedicated ops person to build from scratch, 40+ pre-built templates are available at setup with 90-day run history and one-click replay — you can audit what an automation did, and replay specific runs when a logic error is caught after the fact. The Starter plan caps active automations at 20 simultaneous workflows. For smaller teams running a contained set of sequences — lead qualification, follow-up cadences, deal stage transitions — 20 active workflows covers most operational needs. For agencies managing multiple client pipelines simultaneously or SaaS companies with complex trial-to-paid sequences, Professional at $499/month removes the cap and unlocks advanced AI features including lead scoring, predictive insights, an AI bot, power dialer, sales forecasting, and calendar sync with Google and Outlook. Campaign support is native: a unified composer for SMS and email, drip sequences with unlimited A/B testing variants on any plan, send-time optimization, built-in DNC and opt-out handling, and support for bringing your own SMS provider or email domain. For teams paying per-contact fees at dedicated email marketing platforms, Conduyt's flat-rate model eliminates that variable cost.

The MCP server is the architectural detail that separates Conduyt from CRMs that have added AI assistants. Model Context Protocol is an emerging standard for how AI agents interact with external systems — rather than limited API access, an MCP server exposes structured tools that AI agents can call directly. Conduyt ships one with 170+ tools on every plan, enabling AI agents (Claude, GPT-4, or any MCP-compatible runtime) to query contacts, create workflows, update deal stages, send messages, and pull forecasts from within the CRM. The safety architecture is worth noting specifically: configurable action budgets limit how many actions an agent can take per session. Automation run history is logged for 90 days with one-click replay on all plans; full immutable audit logs covering all user and system actions are an Enterprise addition. The API surface extends well beyond the MCP layer: 535+ REST endpoints, 127 webhook event types with HMAC-SHA256 signing and a 72-hour replay window, and three MIT-licensed open-source SDKs auto-generated from a public OpenAPI 3.1 spec (TypeScript, Python, Go). Workflow creation via API with dry-run mode means engineering teams can build, test, and deploy automations programmatically. A sandbox environment is available on all plans.

The pricing model is the commercial case for Conduyt. Starter at $299/month and Professional at $499/month both include unlimited users and unlimited contacts — no per-seat fees, no per-contact email taxes, no paywalled API access. Annual billing saves 20% on both tiers: Starter drops to $249/month, Professional to $399/month. For campaign-heavy teams paying per-contact fees at email marketing platforms: Conduyt's flat-rate campaigns with bring-your-own-domain or bring-your-own-SMS-provider support collapse those costs into the base subscription. The unified activity timeline — calls, emails, texts, and form submissions in one contact record — also eliminates the manual reconciliation work that comes from running a separate CRM and outreach tool. Data portability is built in at every tier: CSV export, direct-DB export, and full API access are included in Starter. Your pipeline data is yours — accessible in bulk, not locked behind a migration fee or an Enterprise tier gate. If Conduyt ever isn't the right fit, extracting your data is straightforward. The 20-day trial gives full Professional-level access with no credit card, so the comparison against your current stack can be made on the actual platform. Developers can issue sandbox API keys with a single POST request — no account required — to validate the API surface before the product trial even begins.

Conduyt's ICP is clearly shaped: B2B teams currently paying per-seat or per-contact fees across separate CRM, outreach, and automation subscriptions — or teams evaluating modern CRMs who want API-first architecture and AI-agent readiness from day one. The flat-rate model makes the most economic sense for teams of five or more people where per-seat pricing at incumbents becomes a line item worth renegotiating. Developer and ops-forward teams benefit most from the API depth — 535+ endpoints, three MIT-licensed SDKs, 127 webhook types with a 72-hour replay window, and the MCP server mean the platform is genuinely programmable, not just configurable through UI settings. Buyers evaluating the $299 Starter plan should map their needs against what Starter excludes: sales forecasting, AI-powered lead scoring, the AI bot, power dialer, calendar sync, team analytics, and role-based permissions all live in Professional. For teams whose primary workflows fall within Starter's feature set and 20-automation cap, the $299 tier is a complete CRM. For teams that need predictive pipeline intelligence or advanced dialing, Professional is the correct entry point. The profile that benefits least: solo operators or two-person teams where per-seat CRM costs are already minimal and most platform breadth goes unused. Teams whose primary prospecting channel is LinkedIn or social media will also find a gap — Conduyt handles post-contact engagement well but does not include native LinkedIn Sales Navigator integration or social media management tools.